I have cuisinart ice cream maker had this ice cream maker for over a year. I LOVE IT. I have also had to replace the freezer bowl twice and the latest bowl (#3) is now unusable. In theory, the extra bowl is a wonderful idea. I give it 5 stars. In reality, when plastic is cold it is FRAGILE. The plastic that is the outer cover of this bowl is so fragile it will crack if you LOOK at it sideways. All three bowls have cracked. (My machine came with a cracked bowl which was replaced by the merchant.) They were not cracked by extra-ordinary measures. One slid out of the freezer when the door was opened (it dropped about a foot), one bumped the side of the stainless steel sink when I was rinsing the outside off under the faucet and one slipped from my hand and dropped a couple of inches to the table top. When they are cracked, the liquid that between the layers runs out and turns into a crystalized mess. For what it has cost in bowls ... and the original machine, cuisinart ice cream maker I could have THREE of the complete ice cream freezers. All the other reviews were right on, the machine is so much easier than the old ice and rock-salt machines BUT the construction material of THIS BOWL needs to be changed. Instead of plastic it should be metal (it looks like aluminum on the inside) inside and out... and paint, enamel or, better yet, plasti-coat the outside. For right now, my ice cream comes out of a box or from the ice cream store or dairy store. Sadly.
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